Whether you're new to chiropractic care, or just new to our office...
You might have questions. Here are some common ones:
Chiropractors help with a wide range of issues, including back pain, neck pain, headaches, joint pain, sciatica, sports injuries, and posture-related problems. We also provide care for children, pregnant patients, and families who want to maintain overall health and mobility.
No referral is needed. Chiropractors are primary contact healthcare providers, which means you can book directly with us anytime.
Yes. Chiropractic care is widely recognized as safe and effective when performed by a licensed chiropractor. We use gentle, evidence-based techniques tailored to your age, comfort level, and condition. Your chiropractor will review the risks of treatment with you and will obtain your informed consent before proceeding. Your practitioner will always stop to answer any questions you may have as they arise. You are able to revoke consent at any time, for any reason.
Most patients find chiropractic adjustments comfortable and even relieving. You may feel some mild soreness after your first few visits - similar to how you might feel after exercise - but this usually resolves quickly. Our practitioners will check in with you regularly to ensure all treatment is tolerable.
Your first appointment is about getting to know you and your health goals. We’ll take a detailed history, perform a physical exam, and, if needed, order imaging. Then we’ll explain our findings, answer your questions, and recommend a care plan. Most visits last about 45–60 minutes. Please wear loose-fitting, comfortable clothing so the practitioners can access your area of complaint with ease.
That depends on your specific condition, how long it has been present, and your personal goals. Some patients feel better after just a few visits, while others benefit from longer-term care. We’ll check your progress regularly and adjust your plan as needed.
We accept most major insurance plans and offer direct billing when available. Here is a list of the companies we currently work with: Insurers - Direct Billing
Direct Billing is a courtesy service offered by Evergreen Chiropractic + Wellness. For this courtesy service there must be an active credit card kept on file for non attended sessions or to cover any co-payments. No shows or late cancellation sessions are not billable to your insurance benefits. If you do not have a valid credit card to keep on file, we simply require special arrangements to be made with our Office Manager, Erin, prior to booking any sessions.
Outstanding balances can be paid with cash, credit, or debit at the time of your appointment and do not have to be processed via the credit card on file.
We suggest checking with your insurance provider regarding your coverage (yearly amount, percentage or dollar cap per visit, date of renewal, etc.) as we are unable to obtain that information on your behalf.
Yes! We provide safe and gentle chiropractic care for children, teens, and expectant mothers. Techniques are always modified for comfort and safety at every stage of life.
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.
- Cancellations or reschedules made with less than 24 hours’ notice may be subject to a cancellation fee up to the full amount of the appointment.
- Missed appointments will result in a no-show fee equal to the full amount of the appointment.
We understand that emergencies and unexpected situations can arise. In these cases, please let us know as soon as possible so we can make accommodations. Providing notice allows us to offer your appointment time to another patient who may be waiting for care.
We are a family friendly practice and you are welcome to bring the smallest members of your family with you for your appointment, whenever needed. We have toys available in the waiting room and (with your permission) we will often offer our guests a sucker after the appointment.
Booking is simple! You can schedule online through our website, call or email our clinic directly, or stop by in person. Same-day appointments may be available - just ask!
Phone: 587-453-1424 Email: info@evergreenchiro.ca